A couple of days ago, I was reading an article in the newspaper and it said there is a staff shortage in the tourism sector. The article stated that there is a lack of domestic workers and that workers need to be brought in from other countries so that the tourist season can be successful. Even people from far away places, who don’t know Croatian or English, are getting called up for work.
This leaves us with the issue of communication between waiters and cooks, or waiters and the kitchen service staff because a language barrier can be an insurmountable problem.
As a restaurant owner, I have stressed over these issues quite a lot in the past. That changed when I discovered a program designed by AvailIT, which can talk to employees in their natice language, it can communicate in multiple languages and well, it can pretty much talk in any language out there. Now I no longer have to worry about what language is native to my staff members, are they from India, the Philippines or wherever. Communicating between domestic and foreign employees has never been easier. There are no wrong orders anymore no wrong deliveries, the guests are pleased and I’m pleased because they’re pleased.
Ever since I’ve started using the AvailIT catering software, I no longer have stressful headaches because the program’s user interface is adjusted to each employee. Waiters will see a user interface adjusted to their settings and native language, and the kitchen staff will receive orders in their language as well.
At our company, Utiliter Ltd, we know the problems modern-day catering professionals have to face, and that’s why we’ve designed solutions that will make their jobs easier. Our goal is to create satisfied customers, employees and business owners.
Language is just one of the problems employees have to deal with. There are other issues as well, such as time-tables and staff messaging methods, keeping up with arrival and exit times and much more. We can deal with those in one of our future blog posts.
If you are having problems similar to those we’ve discussed in this blog, we will be glad to help you out. Give us a call or write to us.
